Contact & Location – Northfield Auto Service & Sales

Northfield Auto Service & Sales
661 Colby Drive
Waterloo ON N2V 1C2
Phone: 519.884.6160
Fax: 519.884.1910
Email: info@northfieldauto.ca

Hours:
Monday to Thursday: 7:30am to 5:30pm
Friday: 7:30am to 5:00pm
Saturday & Sunday: Closed

Location:

Northfield Auto Service and Sales

4.6

Based on 89 reviews

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Igor Shvets

00:45 02 Dec 22

Always a good experience. Fixed my problem at reasonable price. Always polite and always get it done right. Love them!... Highly recommend.read more

Ryan Hebel

22:56 12 Nov 22

Kevin and his team take care of my company's fleet of vehicles. I can't say enough good things about them. The most... important aspect of Northfield auto is their honesty and integrity. I love dealing with them and will continue too in the future.read more

Mark Ritter

03:17 26 Oct 22

Without a doubt, one of the best customer service experiences in VW ever had. I travelled to Waterloo from Toronto.... When I arrived my rad burst. I called over to Northfield, Told them my issue. They told me to come right over and they’d do their best to fix it. Five minutes later they took a look, identified the issue and ordered the part for me. Time was ticking, so they were not able to get the part by end of day, unless I could pick up the part- so they lent me their car so I could pick up the part while they worked on dismantling the car. I got the part, returned to the shop and they had me on the road within 20 minutes. Saved my butt and I was able to make my business meeting! Thank you so much! You guys were awesome! 🥃👍💯🙏🏻read more

Nancy Christopher

19:31 05 Aug 22

Nancy here!Just want to say, Kevin and Chris are the real deal! They are very knowledgeable about all!They are the... trustworthy, kind and very friendly guys you want working on your AUTO!I will be moving out of town in the next few months, and will still bring my truck to these 2 wonderful human beings!Thank you boys for making me believe that there still is people out there we can count on!!read more

Rob Kuchma

13:19 21 Jul 22

North field has been serving my vehicle over 15 years , i moved away from Waterloo to Cambridge i had a intermittent... electrical issue ,miss fire , I had 2 opinions from 2 dealers , and was not happy so i took it to north field Kevin and his team fixed it fast, very happy. Thank you guysread more

Nicole McCallum

15:02 27 May 22

Amazing service. Kevin, Chris & the team have been taking care of my whole family for over a decade.

Roco Kam

19:35 11 Mar 22

Very good mechanic. Chris and Kevin are extremely helpful and knowledgeable. They service all of my personal as well... as company vehicle. I would highly recommend them. They also do the BG programread more

Ric H

13:28 20 Jan 22

Northfield Auto is the only place my vehicles go to. Honest service!

Bruce Cochrane

19:05 12 Oct 21

The best garage around. I live three hours away but still use them. They are very honest.

Dan Martin

14:37 26 Aug 21

I'm not from the area (6 hrs away) but when I am in K-W area I always get my car repaired here. They are fast,... friendly and trustworthy. I wouldn't take my car anywhere else. They take the time to explain the issues and fixes. And always fit me in their schedules even when I wait till the last minute. I highly recommend Northfield Auto for all your needs.read more

Nikki Poloz

19:29 26 Jul 21

I came to this shop on the recommendation of a friend and I am so glad that I did. Beyond impressed- impeccable work,... great customer service and so friendly. Thank you Northfield Auto for giving me somewhere I look forward to taking my vehicleread more

Airis Kulafi

01:32 14 Jul 21

Great mechanics that know what they are doing and excellent service! Every time!!

Draculion

15:09 27 Jun 21

Easy folks to work with. In and out in a day, fixed everything up and let me know how much longer other parts had.

Mike Croezen

19:28 15 Jun 21

Excellent service. If you want honest mechanics and quality work, this is the place to go.

Anna Rose

13:52 02 Jun 21

(review by Jeff, posting on my wife's google account!)This place is our go-to auto repair shop. Kevin is my normal... contact and tolerates my constant phone calls for updates, etc. These guys do an absolutely EXCEPTIONAL job working on my Sprinter Van. This is the first repair shop that I TRUST. I can't recommend them enough. They are OUTSTANDING!!!!!read more

stefan vangils

21:40 12 May 21

They always go above and beyond. Great place for service.

Patience Hartford

18:49 11 May 21

Amazing work, so friendly and honest. Highly recommend!

Betty

19:22 30 Apr 21

Chris and Kevin are awesome and awesome service . For women I feel very comfortable going to the garage they Only put... on what you need. . Great placeread more

Jen Linfield

22:50 28 Mar 21

Excellent and honest customer service.

Angela Elvins

23:08 10 Jan 21

My experience with Northfield Auto Service has been exceptional. This person will go nowhere else for service on my... vehicle.read more

food ie

17:50 02 Dec 20

Excellent service and fair prices

Geni Xure

00:12 20 Nov 20

Great service great price very honest. Best place to get your fix!

Todd Quinn

03:37 30 Oct 20

I have dealt with Northfield Auto for 25 years. They are friendly, fair and honest. I won't take my cars anywhere... else. Great serviceread more

Daisy

01:30 05 Aug 20

I was visiting the KW area and was in a bind when my power steering went the night before I was about to head home (5... hours north) on a holiday weekend. I called early Tuesday morning and they fit me in so that I could be on my way with my children. I am so grateful! They were all super kind and I would recommend them to everyone! Thank you! Thank you! Thank you!read more

Jeff Heibein

19:53 26 Jun 20

Always honest, professional and top notch service. Kevin's guys are actual mechanics who can fix things, unlike... "technicians" at dealerships who are just parts replacers.read more

Alishia Mackinnon

17:49 25 Jun 20

As a first time customer they fit me in on short notice, didn't try to upsell things I didn't need and were very... honest. I have found my go to place. Chris went above and beyond and Northfield Auto will have my repeat business. I can't thank you enough!!! So impressed with the experience :)read more

Lisa Roenspiess

18:48 22 Nov 19

It was recommended to me by a colleague. Very disappointing and I will NEVER recommend Northfield Auto. My last visit... was to get my winter tires on and after waiting 3 weeks NO ONE called me to let me know that 2 of my winter tires are no longer safe. But 2 of the tires are still in great shape. Did they put the 2 good winter tires on ABSOLUTELY NOT, they did nothing. The only thing they did was leave the large plastic tire bags in the box of my truck so they would blow around as I was driving home. VERY UNPROFESSIONAL!!!read more

Jason Green

22:25 17 Nov 19

Northfield has been my mechanic nearly 16 years. These guys are professionals, get to know you, always squeeze in their... customers to get them sorted out as quickly as possible. Have always appreciated everything they have done for our family.read more

Jodie Crocker

00:41 19 Oct 19

Wonderful customer service, so happy to find a mechanic we can rely on!

Martin Emanuel

21:43 15 Oct 19

Guys were fantastic! Very pleasant to deal with.

Greta Ginn

23:03 06 Sep 19

Honest garage. They don't make up problems nor create them via poorly skilled mechanics. Have been a customer for 20... years, as they know their stuff and put customer safety first... even when I didn't want to buy new tires ... tires that saved me from sliding off the road. Thank you Kevin.read more

Mark Lilly

16:05 30 Jul 19

I got a dodge ram from here and it's great the staff is awesome

Kevcol1974

18:10 04 Jul 19

Genuinely cares about making sure a vehicle is safe to drive. Make sure sales agreements are in writing and clearly... defined, both seller and buyer are responsible for this.read more

Alex Blaikie

01:04 25 Feb 19

These guys are absolutely top notch. My parents used them for years, still do. First car I bought they serviced and... it’s never been anywhere else. Thank you, gentlemen!read more

Simon Merritt

14:55 12 Nov 18

Kevin, Chris and the team have always been upfront, accommodating and incredibly fair with us. We have an entire fleet... of vehicles serviced at Northfield Auto, and we are always happy with the effort they put in- sometimes at the very last minute. Their honesty and integrity is refreshing. Happy to recommend this business and their work.read more

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